Job Description

For almost 30 years, One Off Hospitality has developed and operated some of Chicago’s most beloved places to eat and drink. More importantly, we’re a group of people – chefs, hospitality veterans, managers and creators – who believe in the power of treating our guests like family and our restaurants like home.

REPORTS TO : Bakery Operations Manager / Head Baker

FLSA : NON-EXEMPT

POSITION SUMMARY : As a Barista you will have the opportunity to get to know and build relationships with our guests. You will learn about their preferences and be able to make recommendations of new items they may want to try. You will serve food and beverage items while creating a positive environment for our guests. The Barista is responsible to make a compelling difference in the lives of our guests. The Barista serves drinks and performs cashier duties.

Essential Duties & Responsibilities

• Greet customers as they enter

• Give customers drink menus and answer their questions regarding ingredients

• Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)

• Prepare beverages following recipes

• Serve beverages and prepared food, like cookies, pastries and muffins

• Receive and process payments (cash and credit cards)

• Keep the bar area clean

• Maintain stock of clean mugs and plates

• Check if brewing equipment operates properly and report any maintenance needs

• Comply with health and safety regulations

• Communicate customer feedback to managers and recommend new menu items

Minimum Qualifications (Education, Experience, Skills)

• High School Diploma or GED graduate

• Food Handler Certification required

• Ability to handle stress under pressure

• Willingness to maintain a clean, healthy, and safe working environment

• Ability to coordinate multiple activities with attention to detail

• Ability to work independently, with minimal supervision

Physical Demands and Work Environment

• Ability to be flexible with job demands and open minded when being asked to complete tasks

• Ability to operate and use all equipment necessary to run the restaurant

• Ability to move or handle equipment throughout the restaurant generally weighing 0-50 pounds

• Ability to work varied hours/days as business dictates

• Ability to stand for up to 8-10 hours a day

• Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish

One Off Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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