Job Description

Job Description

We are seeking a motivated and organized Account Executive to join our team. This is a unique opportunity to play pivotal roles in managing inside sales and managing post-sale customer success relationships.

About Us

Based in Montreal, Quebec, Simply Voting Inc. is a leading provider of secure, hosted online elections. Our clients include prominent organizations such as Elections PEI, the New Democratic Party of Canada, and the University of Toronto. Known for our innovative voting systems and outstanding customer service, we are a financially stable, growing company with a professional yet welcoming work environment.

About the Role

This position is the perfect opportunity for someone who is sociable and interested in sales, yet appreciates the comfort of managing warm inbound leads as opposed to a hard sell. You will help prospective customers understand how Simply Voting solves their problems and then close the deal. You will also manage post-sale customer relationships with a focus on success and retention. We will give you proper training to understand the industry, the general sales cycle and relationship management, and how our voting system works.

Note: This is a non-commissioned position.

Key Benefits

• 85% work from home
• Excellent work/life balance
• Life, health, and dental plan
• Annual company-wide bonus
• RRSP matching
• Three weeks of vacation
• Competitive salary based on experience ($50,000 to $70,000)

Qualifications

• Fluency in French
• Experience with inside sales and a drive to sell
• Excellent customer relationship management skills
• Excellent organizational and time management skills
• Outstanding written and verbal communication skills in English and French
• Self-motivated with the ability to work effectively from a home office
• University degree in a relevant field
• Creative mindset and eagerness to grow with the company

Responsibilities

• Conduct scheduled and unscheduled discovery calls with prospective customers
• Conduct remote demonstrations for prospective customers
• Analyze election requirements and write proposals and RFP responses
• Conduct regular follow-ups to move the sales process along to closure
• Follow best practices to maximise conversion of warm leads to customers
• Conduct annual health check meetings with high value customers
• Follow-up with dissatisfied customers and try to repair satisfaction
• Follow best practices to align the solution with customer’s goal and minimize customer churn
• Develop and maintain an understanding of online voting and the capabilities of our voting system
• Utilize a Customer Relationship Database (CRM) to capture the customer journey and relationship
• Travel and provide in-person presentations or sell at tradeshows (very infrequently)

Application Process

If this role excites you and aligns with your career goals, we invite you to apply by submitting your CV to hiring@simplyvoting.com. Additionally, please also submit a short video (maximum three minutes) in which you briefly introduce yourself and state your name, then answer the following questions:

1. Why are you interested in this position?
2. What do you know about Simply Voting?
3. What is your ideal work environment?
4. What are your key strengths?
5. Where do you see yourself in five years?

As Simply Voting works with clients in both English and French, we ask applicants to answer at least two of the questions in French, and the remaining in English. This helps us assess your communication skills in both languages, which are important for this role

Videos can be uploaded securely via this link:

Your submission will remain confidential and will be deleted after the hiring period. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Ready to make a meaningful impact while working with a supportive and professional team? Eager to be proud of the work your company does? We look forward to meeting you!

Job Tags

Similar Jobs