Job Description

Job Description Performs limited routine support tasks primarily involving customer service and support/clerical activities which may include: processing requests for information; entering and maintaining data; answering routine inquiries; and filing and maintaining data, correspondence, files, reports, etc. Works within a well-defined framework of policies and procedures, under immediate supervision. Responsibilities

1. Performs support/clerical duties to include alphabetizing, indexing, verifying, filing and maintaining documents, materials and files.
2. Interacts effectively with the public or other departments by answering routine inquiries and processing requests for information.
3. Inputs, accesses and maintains databases, files and other documents.
4. Prepares and/or processes a variety of documents, instruments, records, bills, or vouchers.
5. May accept, track, and distribute monies, records, correspondence, materials, files and information to appropriate persons, agencies and other entities.
6. Performs other duties as assigned.

Qualifications Education, Experience and Training: Graduation from an accredited high school/GED program. Special Requirements/Knowledge, Skills & Abilities: Ability to type 25 wpm or 50 kspm. Candidates for all clerical, administrative and/or secretarial positions will be required to take and pass at least one skill(s) test(s) which will be determined by the Elected Official or Department Head based on the position and the operational needs of the department. Testing may include one or more of the following: 10-key, Coding, Data entry, Filing, Grammar, Math, MS Excel, MS Word, Proof Reading, Spelling, Sorting, Timed Typing (3 minute). Ability to understand and follow written and verbal instructions, organize and process work and establish and maintain effective working relationships and provide excellent customer service to other County employees and the general public. Juvenile Department: " Position requires working with juveniles who may have committed dangerous/aggressive acts; should possess a high tolerance for working in an emotionally demanding/stressful work environment ." Physical/Environmental Requirements: May require prolonged sitting, standing, walking and ability to lift files, boxes, and other materials up to 25 pounds, unassisted. Dallas County

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